Description

HDCP authorization error

Detection condition

• The connectivity master unit (CMU) detected an HDCP authorization error for 5 s or more with the ignition switched ON (engine off or on).

Fail-safe

Not applicable

Possible cause

• Incorrect display is equipped

• Center display connector or terminal malfunction

• Connectivity master unit (CMU) connector or terminal malfunction

• Short to ground in wiring harness between the following terminals:

• Connectivity master unit (CMU) terminal 3B—Center display terminal 2B

• Connectivity master unit (CMU) terminal 3D—Center display terminal 2D

• Short to power supply in wiring harness between the following terminals:

• Connectivity master unit (CMU) terminal 3B—Center display terminal 2B

• Connectivity master unit (CMU) terminal 3D—Center display terminal 2D

• Open circuit in wiring harness between the following terminals:

• Connectivity master unit (CMU) terminal 3B—Center display terminal 2B

• Connectivity master unit (CMU) terminal 3D—Center display terminal 2D

• Center display malfunction

• Connectivity master unit (CMU) malfunction

Step

Inspection

Action

1

• Verify that the display installed on the vehicle is a Mazda genuine center display.

• Is the installed display a Mazda genuine center display?

Yes

Go to the next step.

No

Explain to the customer that a display other than a Mazda genuine is installed.

• Replace with a Mazda genuine center display, then go to Step 8.

  (See CENTER DISPLAY REMOVAL/INSTALLATION.)

2

• Switch the ignition off.

• Disconnect the negative battery cable.

  (See NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION.)

• Disconnect the center display connector.

• Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.

• Is the connector normal?

Yes

Go to the next step.

No

Repair or replace the connector, then go to Step 8.

3

• Disconnect the connectivity master unit (CMU) connector.

• Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.

• Is the connector normal?

Yes

Go to the next step.

No

Repair or replace the connector, then go to Step 8.

4

• Verify that the center display and connectivity master unit (CMU) connectors are disconnected.

• Inspect for continuity between the following terminals (wiring harness-side) and body ground:

• Center display terminal 2B

• Center display terminal 2D

• Is there continuity?

Yes

Refer to the wiring diagram and verify if there is a common connector between the following terminals:

• Connectivity master unit (CMU) terminal 3B—Center display terminal 2B

• Connectivity master unit (CMU) terminal 3D—Center display terminal 2D

If there is a common connector:

• Determine the malfunctioning part by inspecting the common connector and the terminal for corrosion, damage, or pin disconnection, and the common wiring harness for a short to ground.

• Repair or replace the malfunctioning part.

If there is no common connector:

• Repair or replace the wiring harness which has a short to ground.

Go to Step 8.

No

Go to the next step.

5

• Verify that the center display and connectivity master unit (CMU) connectors are disconnected.

• Connect the negative battery cable.

  (See NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION.)

• Switch the ignition ON (engine off or on).

• Measure the voltage at the following terminals (wiring harness-side):

• Center display terminal 2B

• Center display terminal 2D

• Is the voltage 0 V?

Yes

Go to the next step.

No

Refer to the wiring diagram and verify if there is a common connector between the following terminals:

• Connectivity master unit (CMU) terminal 3B—Center display terminal 2B

• Connectivity master unit (CMU) terminal 3D—Center display terminal 2D

If there is a common connector:

• Determine the malfunctioning part by inspecting the common connector and the terminal for corrosion, damage, or pin disconnection, and the common wiring harness for a short to power supply.

• Repair or replace the malfunctioning part.

If there is no common connector:

• Repair or replace the wiring harness which has a short to power supply.

Go to Step 8.

6

• Switch the ignition off.

• Disconnect the negative battery cable.

  (See NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION.)

• Verify that the center display and connectivity master unit (CMU) connectors are disconnected.

• Inspect for continuity between the following terminals (wiring harness-side):

• Connectivity master unit (CMU) terminal 3B and center display terminal 2B

• Connectivity master unit (CMU) terminal 3D and center display terminal 2D

• Is there continuity?

Yes

Go to the next step.

No

Refer to the wiring diagram and verify if there is a common connector between the following terminals:

• Connectivity master unit (CMU) terminal 3B—Center display terminal 2B

• Connectivity master unit (CMU) terminal 3D—Center display terminal 2D

If there is a common connector:

• Determine the malfunctioning part by inspecting the common connector and the terminal for corrosion, damage, or pin disconnection, and the common wiring harness for an open circuit.

• Repair or replace the malfunctioning part.

If there is no common connector:

• Repair or replace the wiring harness which has an open circuit.

Go to Step 8.

7

• Always reconnect all disconnected connectors.

• Connect the negative battery cable.

  (See NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION.)

• Clear the DTC for the connectivity master unit (CMU) using the M-MDS.

  (See CLEARING DTC [CONNECTIVITY MASTER UNIT].)

• Switch the ignition ON (engine off or on) and wait for 12 s or more.

• Retrieve the connectivity master unit (CMU) DTCs using the M-MDS.

  (See DTC INSPECTION [CONNECTIVITY MASTER UNIT].)

• Is the same DTC displayed?

Yes

Replace the center display, then go to the next step.

(See CENTER DISPLAY REMOVAL/INSTALLATION.)

No

Go to Step 9.

8

• Always reconnect all disconnected connectors.

• Connect the negative battery cable.

  (See NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION.)

• Clear the DTC for the connectivity master unit (CMU) using the M-MDS.

  (See CLEARING DTC [CONNECTIVITY MASTER UNIT].)

• Switch the ignition ON (engine off or on) and wait for 12 s or more.

• Retrieve the connectivity master unit (CMU) DTCs using the M-MDS.

  (See DTC INSPECTION [CONNECTIVITY MASTER UNIT].)

• Is the same DTC displayed?

Yes

Repeat the inspection from Step 1.

• If the malfunction recurs, replace the connectivity master unit (CMU).

  (See CONNECTIVITY MASTER UNIT (CMU) REMOVAL/INSTALLATION.)

Go to the next step.

No

Go to the next step.

9

• Are any other DTCs displayed?

Yes

Repair or replace the malfunctioning part according to the applicable DTC troubleshooting.

(See DTC TABLE [CONNECTIVITY MASTER UNIT].)

No

DTC troubleshooting completed.