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2016 – MX-5 – Body and Accessories
NO NAVIGATION GUIDANCE VOICE OUTPUT [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]]
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Description
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NO NAVIGATION GUIDANCE VOICE OUTPUT
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Radio, CD, AUX/USB audio, Bluetooth® audio, and Internet radio audio is output, but no navigation guidance audio
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Possible Causes
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SD card malfunction
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Connector poor contact or terminal damage
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Auxiliary jack/USB port/SD card slot hub malfunction
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Global positioning system (GPS) antenna malfunction
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CMU malfunction
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Diagnostic Procedure
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Step
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Inspection
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Action
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1
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VERIFY VOLUME SETTING
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Switch the ignition to ACC or ON (engine off or on).
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Select the navigation mode by operating the commander switch or the center display.
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Operate the navigation guidance audio by operating the commander switch or the steering switch.
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Is navigation guidance audio output according to the operation?
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Yes
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System is normal.
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No
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Go to the next step.
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2
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Yes
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Go to the next step.
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No
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System is normal. (explain to the customer that there is a malfunction in SD card.)
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3
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INSPECT GPS ANTENNA CONNECTOR
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Disconnect the negative battery cable.
(See NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION.)
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Disconnect the GPS antenna connector.
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Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.
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Is the connector normal?
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Yes
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Go to the next step.
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No
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Repair or replace the connector, then go to Step 6.
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4
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VERIFY IF MALFUNCTION CAUSE IS AUXILIARY JACK/USB PORT/SD CARD SLOT HUB
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Replace the auxiliary jack/USB port/SD card slot hub.
(See AUXILIARY JACK/USB PORT/SD CARD SLOT HUB REMOVAL/INSTALLATION.)
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Connect all the connectors.
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Reconnect the negative battery cable.
(See NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION.)
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Insert the SD card when the malfunction occurred.
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Switch the ignition to ACC or ON (engine off or on).
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Select navigation by operating the center display or the commander switch.
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Set to an optional destination and operate the navigation function.
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Is navigation guidance audio output according to the operation?
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Yes
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Troubleshooting completed. (Explain the contents of the servicing to the customer.)
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No
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Go to the next step.
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5
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Yes
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Troubleshooting completed. (Explain the contents of the servicing to the customer.)
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No
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Replace the CMU, then go to the next step.
(See CONNECTIVITY MASTER UNIT (CMU) REMOVAL/INSTALLATION.)
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6
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VERIFY IF MALFUNCTION CAUSE IS CORRECTED
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Switch the ignition off.
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Disconnect the negative battery cable.
(See NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION.)
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Connect all the connectors.
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Reconnect the negative battery cable.
(See NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION.)
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Insert the SD card when the malfunction occurred.
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Switch the ignition to ACC or ON (engine off or on).
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Select navigation by operating the center display or the commander switch.
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Set to an optional destination and operate the navigation function.
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Is navigation guidance audio output according to the operation?
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Yes
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Troubleshooting completed. (Explain the contents of the servicing to the customer.)
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No
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Verify the malfunction symptom in the symptom troubleshooting chart and perform the other applicable malfunction diagnosis.
(See SYMPTOM TROUBLESHOOTING [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]].)
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